Farmlelo Privacy Policy

At Farmlelo (operated as an authorized property management and farmhouse retreat discovery portal in India), we value the trust you place in us when sharing your personal information.

This Privacy Policy sets out how Farmlelo collects, protects, uses, and shares your personal data when you visit our website (farmlelo.com), book a private estate, or list a property as a verified farmhouse host partner.

We collect information to provide seamless booking reservations and verified property hosting:

• Guest Account & Reservation Details: Full Name, WhatsApp mobile number, email address, guest group size, check-in dates, and special occasion requests.
• Host Property Information: Property title, location, GPS coordinates, property amenities, owner identification, caretaker phone numbers, and bank account settlement details for booking payouts.
• Automated Device & Usage Data: IP address, device browser type, page visit logs, and referring URLs to optimize page load speeds and prevent unauthorized fraudulent access.

Your information is used strictly for legitimate marketplace functions:

• Facilitating reservation inquiries and direct WhatsApp concierge booking confirmations.
• Enabling property hosts to prepare their villas, arrange on-ground caretaker hospitality, and verify guest count.
• Conducting property safety audits, verification checks, and host payout settlements.
• Sending crucial booking updates, invoice receipts, and customer support responses.

When a guest places a booking inquiry or reservation for a private farmhouse, necessary stay details (e.g., Guest Name, WhatsApp Number, and Stay Dates) are shared securely with the assigned farmhouse host partner and property manager to coordinate check-in.

We implement 256-bit SSL encryption, parameterized SQL queries, and encrypted cryptographic session cookies (CryptoHelper) to safeguard user passwords and confidential information against data breaches or unauthorized access.

Farmlelo utilizes essential session cookies and local storage tokens to keep you logged into your dashboard, save your favorite wishlist farmhouses, and remember your search preferences. Read our dedicated Cookie Policy for full details.

Under Indian Information Technology (IT Act & DPDP Guidelines), you have the right to:

• Access and review your stored account information from your Profile settings.
• Update or rectify inaccurate profile credentials and phone numbers anytime.
• Request full deletion of your user account and personal inquiry records by contacting our support team.

If you have questions regarding this Privacy Policy or wish to exercise your data rights, reach out to our privacy compliance team: